What’s my size? How do I know which size to get?
You can visit our sizing guide here. We have designed our loungewear sizes to be a form fitted true-to-size, but if you are more comfortable with a looser fit, we recommend you choose a size up.
How form-fitting is the loungewear supposed to be?
That’s completely up to you! We have designed our loungewear sizes to be a form fitted true-to-size, but if you are more comfortable with a looser fit, we recommend you choose a size up.
How do I care for my loungewear?
It’s simple! Machine wash delicate in cold with like colours, and tumble dry delicate. As a bonus, our TENCEL™ fibres lasts longer and is able to withstand repeated wash and dry cycles in comparison to cotton!
What's your Return/Exchange Policy?
Happiness Guaranteed! All loungewear are eligible for return or exchange within 30 days of delivery. If you find the sizing isn’t quite right, please email us at hello@mimiisland.ca for a free consultation.
For more information on Returns & Exchanges, click here.
How long will my order take to arrive?
Orders are processed within 1-2 business days, and standard shipping will take 5-7 business days within Canada! For express shipping, you can choose Canada Post Xpresspost or Canada Post Priority, that will take 1-3 business days to ship.
What’s my order status?
We will email you as soon as your order is confirmed, and again when your order has been shipped! Once it has been shipped, it will get to you in 3-7 business days.
Where are your products made?
All of our designs are knitted, dyed and produced locally in Toronto, Ontario, by the female-led CRW Design Team.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Shopify Pay and Google Pay!
Where is Mimi Island?
Mimi Island is a tiny island in Georgian Bay! It's home to the family cottage of our Co-Founders/Mother-Daughter team, Anne and Jackie.