Due to the current global situation, shipping carriers are experiencing heavy parcel volumes and significant delays in different timelines.  We cannot guarantee delivery timing but our team is working hard to get orders out ASAP!

Canadian Shipping Policy

We are happy to offer free expedited shipping for all orders over $175 CDN.

Shipment processing time

All orders are processed within 1-2 business days.  Please note once your order is shipped, order cancellations cannot be made and changes to shipping address cannot be made. 

Shipping rates and delivery estimates

We ship using Canada Post.  Please see shipping options below and note shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time not including

weekend and holidays

Shipment cost

Canada Post Expedited

5-7 business days

estimated at check-out

Canada Post Xpresspost

2-3 business days

estimated at check-out

 

Canada Post Priority

1-3 business days

estimated at check-out

Shipment to P.O. boxes

We do not ship to P.O. boxes.

Shipment confirmation and order tracking

We will email you as soon as your order is confirmed, and again when your order has been shipped! Once it has been shipped, it will get to you in 3-7 business days.

Taxes

We are not responsible for any sales taxes applied to your order.

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

U.S. Shipping Policy 

We are happy to offer free Standard shipping for all orders over $175 USD.

Shipment processing time

All orders are processed within 1-2 business days.  Please note once your order is shipped, order cancellations cannot be made and changes to shipping address cannot be made. 

Shipping rates and delivery estimates

We ship using Canada Post.  Please allow for 4-10 business days not including weekend and holidays.  Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes

We do not ship to P.O. boxes.

Shipment confirmation and order tracking

We will email you as soon as your order is confirmed, and again when your order has been shipped! Once it has been shipped, it will get to you in 4-10 business days.

Customs, duties, and taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

At this time we are not shipping Internationally.

Returns Policy

Happiness Guaranteed! All loungewear are eligible for free return or exchange within 30 days of delivery. For more information on Exchanges & Returns, click here.